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Shipping and Return

Shipping Policy:


  • All orders over $99, free delivery
  • Orders under $99, flat rate $10 postage
  • Orders are freighted via Australia Post and Express Trackable Satchels


  • Postage cost will be calculated at checkout
  • Free delivery on orders in special delivery channel.(All orders over 40gram,free delivery worldwide)

International taxes/duties:

  • Duty and Tax vary according to countries regulations
  • Customer takes full responsibility to pay additional taxes and customs charges according to their countries customs and regulations
  • Packages that are returned due to unpaid duties and custom charges will incur an additional shipping fee
  • Cost of delivery is based on location
  • Some products are only for domestic shipping and are not available for international shipping


Return & Refund Policy:

  • For any products that are damaged or faulty, we will immediately offer a full refund or replacement, but will require that you email us a photo of the breakage or fault and must be notified within 14 days of purchase so any refunds or exchanges can be made.
  • For products that you are unhappy with or for orders that are a change of mind, we offer a 14 day return policy. Although, return shipping and postage costs are to be paid additionally by yourself. Returns must be done within 14 days of purchase, after this time we cannot offer any refunds or exchanges.
  • We do not offer refunds for any products that are bought on sale, unless item is damaged or faulty
  • If for any reason, we send you the wrong item or items are missing, please notify us immediately at orders@boundlessorganic.com. We will send you a prepaid return postage bag where you can place this item in and return it to us with no cost. Once we have received this item we will send you out the correct item with no extra costs.
  • Alternatively, you can keep this item for 50% off.
  • Boundless Organic return and refund policy is only catered for Australian customers
  • For all international returns and refunds, please notify us at orders@boundlessorganic.com


Payment Policy:

  • All orders are in fixed Australian Dollars
  • For all other currencies, depending on the rate of the market, prices may vary accordingly
  • We accept payments through Visa, Mastercard, Union Pay (Payment Gateway via Nab) and PayPal Express.